In September 2014, five laptops were stolen from Global Care Delivery’s offices. North Shore-LIJ confirmed the incident May 11, 2015. Global Care Delivery is a firm based in Dallas that processes and collects payments going from payers to hospitals. Four of the stolen laptops potentially contained health information of approximately 18,000 North Shore-LIJ patients, including names, birth dates, internal account numbers, insurance information and diagnosis and procedure codes. Social Security numbers of approximately 2,000 patients were also included.
The laptops were password protected but not encrypted, and the laptops have not yet been recovered, according to the North Shore-LIJ notification of the breach.
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