How are hospitals using secure texting? 4 survey insights

Sixty-nine percent of healthcare CIOs view mobile strategies as a significant way to improve clinical and operational outcomes, according to a Spok survey.

The survey, which the College of Healthcare Information Management Executives conducted on behalf of Spok, polled more than 100 CIOs about clinician communication.

The most popular methods of clinical communication reported by CIOs included encrypted email (88 percent), followed by HIPAA-compliant secure texting (48 percent), in-building Wi-Fi phones (48 percent) and encrypted pagers (17 percent).

Here are four insights into how hospitals use secure texting.

1. Forty-one percent of CIOs do not offer clinicians HIPAA-compliant secure texting, but plan to implement it in the future.

2. Thirty-nine percent of CIOs offer clinicians secure texting services, but only on personal devices.

3. Thirty-five percent of CIOs offer secure texting, but only on hospital-issued devices.

4. Twenty-six percent of CIOs offer secure texting on both personal and hospital-issued devices.

Click here to view the full survey.

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