Wayne Landry, professional services manager at Craneware in Irving, Texas and former market operations manager of IT for Christus Health: Clinical and IT staff rarely speak the same language. Capturing clinical data to produce robust metrics is imperative for success and continuous improvement. To really succeed, you have to facilitate understanding and translation. By providing an understanding between technical terminology and clinical interpretation, hospitals can begin move IT projects much faster with greater results. If your clinicians can speak the IT lingo and your IT staff can relate to clinical outcomes, then your IT department can produce robust, efficient installs with more meaningful results.
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