68% of consumers would consider leaving a provider after ransomware: 5 survey insights

A significant number of consumers learned about ransomware after a worldwide attack hit more than 200,000 computers in more than 150 countries in May, according to a Carbon Black report.

After the WannaCry ransomware attack, Carbon Black surveyed 5,000 consumers to determine public perception of IT security and ransomware.

Here are five survey insights.

1. More than half of consumers (57 percent) said WannaCry was their first encounter with ransomware and how it works.

2. The majority of consumers (68 percent) said they would consider leaving their current healthcare provider if sensitive information was involved in a ransomware attack.

3. A similar amount of consumers said they would consider leaving their financial institution (72 percent) if their sensitive information was involved in a ransomware attack.

4. When asked to select their "most important information," consumers identified the following:

  • Financial data: 42 percent
  • Personal or family pictures and videos: 41 percent
  • Other: 7 percent
  • Medical records: 5 percent
  • Phone data, such as messages, contacts or applications: 5 percent

5. Many consumers said individual organizations, followed by cybersecurity vendors and software providers, should be responsible for trying to secure their data.

Click here to view the full report.

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