VA says its addressed usability issues with its Oracle Cerner system

The Department of Veterans Affairs said it has updated its Oracle Cerner EHR system and has fixed some of its usability issues, according to a statement from the VA published March 21 by NBC Right Now, which is based in Yakima, Wash.

Advertisement

The update, according to the VA, has improved the stability of the system. The VA also said it has been 200 days since the system has had an outage. 

The VA told the news outlet that it is continuing to work with Oracle Cerner to resolve issues with the EHR system’s performance and is enhancing its training regarding ordering management within the system. 

“System incident free time isn’t yet at goal, though is moving in the right direction,” the VA told the news outlet. 

This is the first statement the VA has made since it confirmed that the Oracle Cerner EHR system caused six incidents of “catastrophic harm” to veterans, with four of those incidents leading to the death of patients.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

The hidden cost of lost clinical time and how leading health systems are responding

Friday, August 7
12:00 PM - 1:00 PM CDT

Presenters: Kassaundra McKnight-Young, Zebra TechnologiesGregory Carras, Zebra TechnologiesJennifer Gene, Levata

Advertisement

Next Up in EHRs / Interoperability

Advertisement

Comments are closed.