Here are the top 10 factors that correlate with clinicians viewing their systems as reliable (in order of the strength of the correlation), according to KLAS’ survey of 166,583 clinicians:
1. Response time
2. Quality care
3. Vendor delivers well
4. Functionality
5. Internal integration
6. Patient safety
7. Efficiency
8. Patient-centered care
9. External integration
10. IT delivers well