Nurses and EHR burnout: 3 findings from KLAS

Among nurses experiencing burnout, about 37 percent attribute it in some capacity to the EHR or other IT tools affecting their efficiency and ability to deliver quality care, according to a recent KLAS Research report. 

For its "Nurse Burnout 2020" report, KLAS surveyed 37,440 nurses about their feelings of burnout. Of the report participants, only 24.6 percent said they are experiencing one or more symptoms of burnout from work. 

When asked about contributors to their burnout, here's what 21,831 nurses told KLAS about how the EHR and other IT tools added to their feelings of burnout. 

  • EHR or other IT tools hurt my efficiency: 3,462 (15.9 percent) 
  • EHR or other IT tools inhibit my ability to deliver quality care: 2,804 (12.8 percent) 
  • Lack of EHR or other IT tools training or proficiency: 1,816 (8.3 percent) 

Among the most cited factors for burnout were a chaotic work environment (44 percent), too much time spent on bureaucratic tasks (37.6 percent), lack of teamwork (25.6 percent) and lack of shared values with organization leadership (21.3 percent). 

Click here to view the full report. 

Editor's note: This articles was updated at 4:50 p.m. CT on Sept. 22. 

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