Brigham and Women’s worked with patients to include a headshot in their EHR as part of a quality improvement project in the emergency department. The researchers examined millions of orders placed among participating patients over a two-year period and found that wrong patient order entry was 35 percent lower when headshots appeared in the EHR.
There were 2.5 million orders placed for 71,851 unique patients during the study period from July 2017 to June 2019. The hospital plans to use photos of all participating patients in EHRs.
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