Children's hospital asks patients to bring printed documents amid cyberattack

Lurie Children's Hospital of Chicago advised patients to bring in printed copies of insurance cards and medication lists as it continues to deal with a cyberattack.

The hospital's IT and phone systems have been down since Jan. 31, when it was struck by what it called a "known criminal threat actor."

As Lurie Children's MyChart patient portal remains offline, the hospital said in a Feb. 22 update that patients will have to bring paper copies of insurance cards as well as medication bottles if they don't have a list of everything they take.

Lurie is also advising patients to come in for scheduled appointments unless notified otherwise and that it will reschedule visits that were canceled because of the hack once its systems are restored. Lurie patients are still being asked to contact a call center it set up amid the cyberattack if they have any questions.

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