Of 1,500 patients who were part of an American Academy of Family Physicians study, 17 percent reported having anxieties about being judged by providers. This group was also more likely to distrust physicians, express dissatisfaction with care and avoid preventive care, including vaccinations.
“It’s time for us to implement policies that enhance medical school training in cultural competency and increase the diversity of our physicians and broader healthcare workforce,” study author Cleopatra Abdou, an assistant professor in the department of psychology at University of Southern California Davis School of Gerontology, said in a statement. “Hospitals and other healthcare institutions with inclusive policies which welcome diversity and celebrate tolerance, both symbolically and explicitly, hold great promise for reducing healthcare stereotype threat and the short- and long-term health disparities that we are now learning result from it.”
Additionally, the researchers reported finding patients worried about stereotyping felt public health campaigns aimed at helping specific groups, such as those geared toward the sexual health of the LGBT community or memory problems in seniors, reinforced negative stereotypes.
More articles on patient satisfaction:
3 quality, patient safety projects earn Kaiser Permanente awards
NQF launches new patient safety, antibiotic stewardship initiatives: 8 things to know
10 most common patient complaints, grievances with hospitals
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
