National Quality Forum: 3 ways to improve star ratings

The National Quality Forum on Nov. 6 shared three recommendations to improve the CMS Overall Hospital Quality Star Rating program.

More than 20 healthcare experts representing patients, healthcare providers, employers and health plans developed the recommendations during a summit NQF held this summer in Washington, D.C.

The recommendations are:

  1. Better align the ratings' methodology with the program's overall intent and goals.

  2. Be transparent about what the star ratings actually convey: a summary of measures on Hospital Compare for consumers.

  3. Improve the presentation of quality data to make the ratings more actionable and relevant for healthcare organizations.

To view NQF's full report on the recommendations, click here.

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