7 Lessons Learned from Hospital Quality Improvement Projects

An analysis of quality improvement collaboratives revealed seven key lessons learned by healthcare providers, according to research published in the American Journal of Infection Control.


For their study, researchers analyzed activities of 33 hospitals in five different regional collaboratives, which were supported by the Agency of Healthcare Research and Quality. The seven common themes identified from the hospital projects include:

1.    Facilitate culture change by first addressing resistance.
2.    Prioritize strategic communication and join a collaborative.
3.    Adopt changes based on the organization's specific needs and cultures.
4.    Include frontline staff and appoint champions for every quality improvement effort.
5.    Constantly educate.
6.    Ensure buy-in from administration in order to sustain the leadership, funds, human resources and accountability.
7.    Offer timely and relevant feedback and celebrate success.

Related Articles on Quality Improvement:

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New AHRQ Toolkit Supports Hospital Efforts To Improve Quality and Safety

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