Hospital and Health System CXOs to know | 2024

Aiyana Johnson

Chief Care Experience Officer

Zuckerberg San Francisco General Hospital

San Francisco, CA

Alan Dubovsky

Vice President

Patient Experience and Chief Patient Experience Officer at Cedars-Sinai

Los Angeles, CA

Alexander Greengold

Senior Vice President and Chief Consumer Experience Officer

Memorial Hermann Health System

Houston, TX

Alison Wilde Soileau, PhD

Vice President of Patient Experience and Service Excellence

Ochsner Health

New Orleans, LA

Amy Searls

CXO

Prime Healthcare

Ontario, CA

Carol Campbell

Senior Vice President and CXO

Ascension

St. Louis, MO

Charleen Tachibana, DNP, RN

Senior Vice President and Chief Quality, Safety and Patient Experience Officer

Virginia Mason Franciscan Health

Seattle, WA

Cynthia Burger

Vice President and Chief Experience Officer

Dayton Children's Hospital

Dayton, OH

Cynthia Neiman

Chief Marketing and Experience Officer

Children’s Hospital of Orange County

County, CA

Danita Cohen

CXO

University Medical Center of Southern Nevada

Las Vegas, NV

Debra Johnson, RN, BSN

Chief Experience Officer and Assistant Vice President

Love and Respect for Corewell Health South

St. Joseph, MI

Delinda Pendleton, RN, MSN

Director

Patient Experience and Strategic Clinical Initiatives at Fox Chase Cancer Center

Philadelphia, PA

Donna Geiss

Patient Experience Officer

NYC Health+Hospitals/Jacobi

New York, NY

Dwight McBee

Enterprise Senior Vice President, Health Equity and Chief Experience Officer

Thomas Jefferson University and Jefferson Health

Philadelphia, PA

Eddie Borrego

Senior Vice President, Chief Experience Officer and CEO

Jackson West Medical Center

Miami, FL

Eugene Scioscia, Jr., MD

CXO

Allegheny Health Network

Pittsburgh, PA

Franziska Jovin, MD

Senior Vice President, Chief Experience Officer

Cooper University Health Care

Camden, NJ

Heather Geisler

Executive Vice President and Chief Marketing, Communications and Experience Officer

Henry Ford Health System

Detroit, IL

Jennifer “Jasmine” E. Arfaa, PhD

Vice President

Patient Experience at University of Maryland Medical Center

Baltimore, MD

Jennifer F. Bollinger

Senior Vice President, Chief Brand and Consumer Officer

Sutter Health

Sacramento, CA

Jessica Castle

Chief Marketing Officer

Phoebe Putney Health System

Albany, GA

Jill Mabry

Vice President of Patient Experience

Novant Health

Winston-Salem, NC

Julie Oehlert, DNP, RN

CXO

ECU Health

Greenville, NC

Julie Rish, PhD

Vice President of Consumer Experience

AdventHealth

Altamonte Springs, FL

Julie Spencer Washington

Executive Vice President and Chief Marketing, Communications and Customer Experience Officer

Trinity Health

Livonia, MI

Kimberly Sweeney, RN

Vice President

Patient Care Experience at Roswell Park Comprehensive Cancer Center

Buffalo, NY

Lara Klick

Vice President and Chief Patient Experience Officer

Tampa General Hospital

Tampa, FL

Lesley Wilson

CXO

UC San Diego Health

San Diego, CA

Leslie Jurecko, MD

Chief Safety, Quality and Experience Officer

Cleveland Clinic

Linda McHugh

Executive Vice President and Chief Experience and People Officer

Hackensack Meridian Health

Edison, NJ

Lindsay Caulfield

Chief Marketing Officer

Grady Health

Atlanta, GA

Linh Dang

CXO

Cook County Health

Chicago, IL

Lisa Drumbore

Vice President

Marketing Communication and Chief Experience Officer of Saint Peter's Healthcare System

New Brunswick, NJ

Mari Ransco

Senior Director

Patient Experience at University of Utah Health

Salt Lake City, UT

Marianne Rowan-Braun

Chief Patient Experience Officer

UCLA Health

Los Angeles, CA

Mary Cramer

Executive Director

Organizational Effectiveness and Chief Experience Officer of Massachusetts General Hospital

Boston, MA

Melanie Husk

Executive Vice President and Chief Experience Officer

Baptist Health

Jacksonville, FL

Michael Frumovitz, MD

Chief Patient Experience Officer

The University of Texas MD Anderson Cancer Center

Houston, TX

Morgan Jones

Director

Patient Experience for UNC Health Southeastern

Lumberton, NC

Nick Colovos, MD

Chief Experience Officer

BayCare Medical Group

Tampa, FL

Nicole Pepitone

Vice President

Employee Experience and HR Strategy at Ochsner Health

New Orleans, LA

Rick Evans

Senior Vice President and Chief Experience Officer

NewYork-Presbyterian Hospital

New York, NY

Scott Macicek, MD

Chief Experience Officer

Children's Hospital New Orleans

Seanna-Kaye Denham, PhD

Chief Experience Officer

NYC Health + Hospitals/Kings County

New York City, NY

Shannon Patterson

Executive Director of Consumer and Patient Experience

Stamford Health

Stamford, CT

Shweta Ponnappa

Chief Marketing and Digital Experience Officer

Providence

Renton, WA

Steve Basilotto

CXO

Froedtert Theda Care Health

Milwaukee, WI

Steve Bird, MD

Clinician Experience Officer

UMass Memorial Healthcare

Worcester, MA

Suzy Jaeger

Chief Patient Experience and Access Officer

Children's Hospital Colorado

Aurora, CO

Sven Gierlinger

Chief Experience Officer

Northwell Health

New Hyde Park, NY

Tanesha Daniels

Chief Experience Officer

The Loretto Hospital

Chicago, IL

Tanya Andreadis

Vice President

Patient Engagement and Chief Marketing Officer at Penn Medicine

Philadelphia, PA

Terry Hudson-Jinks, DNP, MSN, RN

Chief Experience Officer and Chief Nursing Officer

Tufts Medical Center

Boston, MA

Tiffany Pankow, MD

Chief of Caregiver Wellness and Patient Experience

HonorHealth

Scottsdale, AZ

Tracy Saula

Senior Vice President and Chief Product and Experience Officer

Highmark Health

Pittsburgh, PA

Vishal Bhalla

Chief Experience Officer

Advocate Health

Charlotte, NC

Wren Lester, PhD

Chief Experience Officer

ChristianaCare

Newark, DE