Dr. Frumovitz plays a pivotal role in the patient journey at MD Anderson, spearheading initiatives dedicated to providing human-centered, value-driven care. In 2017, Dr. Frumovitz helped to establish the patient experience division at the cancer center. He also implemented a scoring system to create ratings for clinicians. Currently, Dr. Frumovitz leads efforts to ensure patients, their families and staff members feel heard, valued and empowered throughout their interactions with the institution. His focus areas include patient advocacy, grievances, patient satisfaction, spiritual care and education, food and nutrition services, patient education, social work and language assistance. Dr. Frumovitz’s accomplishments at the cancer center include the implementation of a groundbreaking nurse navigation program, as well as the launch of a clinical support call center called askMDAnderson, where he served as medical director until recently. He is also a practicing oncologist and a professor of gynecologic oncology and reproductive medicine.
