Hospitals are full of improvised fixes — work-arounds nurses, therapists and other staff members invent to make a task safer or faster. At Radnor, Pa.-based Main Line Health, those solutions are coming out of the shadows. Through a program that…
Innovation
Pathologist shortage and recruitment, lab competitiveness and AI algorithms drive digital pathology adoption In the most traditional definition of return-on-investment, Sam Terese, former CEO and president of Alverno Laboratories, would say that his company isn’t experiencing a strict apples-to-apples financial…
Radnor, Pa.-based Main Line Health is helping nurses and other frontline workers bring medical devices from concept to commercialization through a partnership with the Lankenau Institute for Medical Research and affiliated ventures. The health system created an innovation pipeline that…
Efficiency Meets Empathy: Enhancing the Patient Journey and Call Center Operations with Agentic AI
Healthcare leaders are embracing automation to assist with everything from appointment scheduling and patient check-in processes to billing and more. To learn more about how intelligent automation and agentic AI in call centers are enhancing patient access and reducing administrative…
UW Medicine’s Harborview Medical Center in Seattle recently retrofitted hospital rooms with smart technology, and the hospital has already observed accelerated recovery for spine patients. Those results stem from a pilot in Harborview’s acute care and intensive care units. Most…
Optimizing Utilization Review with AI: Tackling Prior Authorizations and Concurrent Review
The administrative burden of utilization review processes like prior authorizations and concurrent review has long been a thorn in the side of healthcare providers. While prior authorizations have garnered significant attention in recent years, concurrent review is an equally important,…
Mass General Brigham, based in Somerville, Mass., is betting that some of the next big breakthroughs in health equity may not come from inside hospitals. This week, the health system named the inaugural winner of its Kraft Prize for Excellence…
Forty health systems made Forbes’ list of the top employers for tech workers. The publication partnered with market research firm Statista to survey over 25,000 U.S. tech workers employed at organizations with at least 1,000 staffers. The respondents evaluated their…
Fifty-two health systems are calling on Congress to enact a five-year extension of CMS’ hospital-at-home reimbursement waiver. The program, which allows CMS to pay for acute hospital care at home, expires Sept. 30 without congressional action. Bipartisan bills have been…
Op-Ed: In Uncertain Times, the Standard of Care Shouldn’t Shift — and It Doesn’t with Avel eCare
Healthcare doesn’t pause for policy. It doesn’t wait for a bill to pass or stall because a system is under strain. In emergency rooms, ICUs, clinics, and ambulances across the country, the care of patients continues — and so must…