The support will be offered through Optum’s emotional support help line at 866-342-6892.
The line will provide access to specially trained Optum mental health specialists to help people with stress and anxiety management, said Optum, a subsidiary of Eden Prairie, Minn.-based UnitedHealth Group. It will also provide referrals to people for community resources to help address financial, legal and other concerns.
The line will be open 24 hours, seven days a week for as long as needed.
“Unexpected violence and loss can result in feelings of fear, panic, grief or guilt among people who have a connection to the event and others in the community, or even those who are watching it on the news,” said Martin H. Rosenzweig, MD, CMO of Optum Behavioral Solutions. “These feelings can emerge days, or even weeks later. Talking through these reactions with caring professionals is an important source of support during difficult times.”
More articles on payer issues:
Humana beefs up employee bonuses after $940M profit in Q2
Vermont issues cease and desist orders against 5 unlicensed health insurance sellers
BCBS of Michigan hit with $40M lawsuit over provider payments
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.