Ten healthcare organizations were ranked for scoring high in customer satisfaction by the Drucker Institute, according to a ranking published in The Wall Street Journal.
For its "Management Top 250" ranking, the Drucker Institute measures organizations in five areas: customer satisfaction, employee engagement and development, innovation, social responsibility, and financial strength.
Twenty-nine of the top 250 organizations are in the healthcare and life sciences sector.
Here are the 10 healthcare organizations that received the highest score for customer satisfaction:
- Amgen
Overall rank: 26 - Edwards Lifesciences
Overall rank: 29 - Bio-Rad Laboratories
Overall rank: 156 - Hologic
Overall rank: 165 - Merck
Overall rank: 11 - Eli Lilly
Overall rank: 39 - Regeneron
Overall rank: 84 - Vertex Pharmaceuticals
Overall rank: 101 - ResMed
Overall rank: 105 - Varian Medical Systems
Overall rank: 131