For its Large Ambulatory EMR 2021 report, KLAS and the Arch Collaborative analyzed feedback from more than 180,000 physicians and nurses about their practices’ EHR customization capabilities. The study focused on large ambulatory organizations with at least 75 physicians.
Here’s how clinicians’ satisfaction with their EHR systems’ personalization abilities rank on a zero to nine-point scale, listed by vendor. Data for Meditech, NextGen Healthcare and eClinicalWorks is limited.
- Meditech: 8.4
- Epic: 8.0
- NextGen Healthcare: 8.0
- Athenahealth: 7.6
- Cerner: 6.7
- eClinicalWorks: 6.6
- Allscripts: 5.9
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