Many health systems see Microsoft’s GPT-4 generative AI tool as a way to combat the rise in clinician burnout. Chapel Hill, N.C.-based UNC Health is using Microsoft’s AI within its Epic EHR to draft message responses within its My UNC Chart system.
UNC Health CIO Brent Lamm told Becker’s that the tool can reduce physicians’ pajama time — time spent after hours answering patient messages within its MyChart.
Other health systems have had similar success with using the tool to generate clinician messages and automate administrative work.
Sacramento, Calif.-based Sutter Health, UC San Diego Health, Madison, Wis.-based UW Health and Palo Alto, Calif.-based Stanford Health Care are also involved in the Epic and Microsoft AI pilot program.
Microsoft has more healthcare AI subsidiaries than just OpenAI. Jacksonville, Fla.-based Baptist Health is one of many health systems using Dax, an app from Microsoft-owned Nuance, to generate clinician notes from patient conversations.
The company is also partnering with health systems to push AI even further. In August, Durham, N.C.-based Duke Health entered into a five-year agreement with Microsoft to create an AI innovation lab.
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