How Baptist is using Microsoft's AI tools to fight burnout

Jacksonville, Fla.-based Baptist Health clinicians are using the Dax app from Nuance, a software company owned by Microsoft, to generate clinical notes and save time charting, CNBC reported Aug. 7.

Before examinations, Baptist clinicians ask patients if their conversations can be recorded. The Dax app uses artificial intelligence to generate a clinician summary of the conversation and upload it to the EHR.

The National Bureau of Economic Research estimates that hospitals could cut their costs by 5 percent to 11 percent in the next five years through the adoption of AI tools, such as Dax.

"There's new economies of scale ... that healthcare will be able to get into [by] leveraging AI," Baptist CIO and Chief Digital Officer Aaron Miri told CNBC. "You eliminate all the administrative redundancy, and bureaucracy overhead, and you allow folks to work at top of license."

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