Most consumers say video technology can help build strong patient-physician relationships, survey finds


More than 60 percent of consumers believe it's possible to foster a relationship with their primary care physician exclusively through virtual care visits, according to a recent Doctor on Demand report.

For its State of Primary Care in America report, Doctor on Demand surveyed 1,059 consumers across the U.S. on various factors including age, relationship with primary care physician and reasons for choosing telehealth.

Four survey insights:

1. While 60 percent of survey participants think patients can successfully build a relationship with their primary care physician via telehealth, 70 percent of respondents said it is not possible to do so via only text or phone.

2. Almost 60 percent of participants said they would use virtual care if their insurance offered it.

3. Just 20 percent of respondents were aware that telehealth is offered for most illnesses and conditions treated by primary care physicians, with 60 percent of participants viewing virtual care as a "one-off instance" to treat a cold or sinus infection.

4. Sixty-five percent of participants think it is not possible to receive the same level of care via video compared to in-person.

To access the full report, click here.

More articles on telehealth:
California bill proposes same reimbursements for telehealth appointments as in-person
How Cleveland Clinic applies telemedicine for patient, clinician communication
MVP Health Care offers free telehealth visits to Medicare members

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