Genetic counseling via telephone as effective as in-person appointments, study finds

Telephone counseling is as effective at relaying knowledge as in-person counseling before and after genetic testing, according to a study published in the Journal of Clinical Oncology.

The researchers enrolled 669 women undergoing BRCA1/BRCA2 gene testing for hereditary breast and ovarian cancer. The participants were randomly assigned to either in-person or telephone counseling before and after testing.

Researchers found telephone counseling was as effective as in-person counseling for outcomes related to knowledge, satisfaction, decision conflict, distress and quality of life. Telephone counseling also led to cost savings of $114 per patient, according to the study.

"Genetic counseling can be effectively and efficiently delivered via telephone to increase access and decrease costs," the study authors concluded.

More articles on telehealth:
Teladoc earns HITRUST security certification
SnapMD moves telehealth platform to Microsoft Azure cloud
Jupiter Medical Center rolls out telehealth program

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