The HITRUST CSF is a comprehensive security framework comprising information protection standards from multiple industries, including healthcare. For example, the framework incorporates control requirements to demonstrate compliance with HIPAA based on a review of the HHS Office for Civil Rights’ audit protocol.
The third-party certification validates Teladoc’s ability to meet healthcare regulations and requirements for protecting its users’ protected health information. To earn this certification, Teladoc underwent a six-month process comprised of randomized testing for 372 security controls.
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