Critics are raising concerns about the use of generative AI to respond to patient MyChart messages, The New York Times reported Sept. 24.
Patient Experience
Food is medicine programs are trending among U.S. hospitals, according to the American Hospital Association.
UC Davis Health opened a special blood draw clinic for children with autism, Down syndrome and neurodevelopmental conditions.
Paramus, N.J.-based Valley Health System opened a new hospital in April after years of identifying and implementing patient-focused technology.
Data shows patients overwhelmingly want self-scheduling options when booking healthcare appointments. It’s convenient and is more in line with today’s consumer experience expectations. Self-scheduling is not only about improving patient satisfaction, however, practices also benefit. Staff turnover, staff and provider…
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The digital age has set new standards for the capabilities at individuals' fingertips, and healthcare leaders are determining how this extends into patient experience.
Covenant Children's Hospital in Lubbock, Texas, has opened a hospital-based school for long-term patients to stay on track with their education.
In 2007, CMS started publishing star ratings on the web for healthcare consumers to review as part of their healthcare decision-making process. The application of those ratings now covers an array of hospital performance metrics including quality, safety, efficiency and…
From real-time communication updates to bedside interactions, hospitals and health systems are increasingly focused on enhancing personalization to drive patient experience improvements.
Female emergency room patients are less likely to be prescribed pain medication, according to a study published Aug. 5 in the Proceedings of the National Academy of Sciences.