The Department of Veterans Affairs recognized six VA hospitals for delivering exceptional, Veteran-centered care in 2025.
The Veterans Health Administration’s Patient Experience (PX) Awards honor top-performing health systems and medical centers for “building trust, improving access and consistently providing outstanding patient experiences,” according to a March 30 VA news release.
Here are the six hospitals and the award each won:
- Altoona (Pa.) VA Medical Center: Best PX Experience – Overall
- Lebanon (Pa.) VA Medical Center: Best PX Experience – Facility Complexity Level 1
- Texas Valley Coastal Bend Healthcare System (Harlingen): Best PX Experience – Facility Complexity Level 2
- Erie (Pa.) VA Medical Center: Best PX Experience – Facility Complexity Level 3
- Wilkes‑Barre (Pa.) VA Medical Center: Most Improved PX Experience – Inpatient
- Fresno (Calif.) VA Medical Center: Most Improved PX Experience – Outpatient
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
