Healthgrades recognized the 16 hospitals that earned Outstanding Patient Experience, Patient Safety Excellence, and America’s Best Hospitals distinctions for 2026.
The organization evaluated 3,020 hospitals that submitted at least 100 patient experience surveys to CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems between January and December 2024. Hospitals were evaluated on patient survey data on 10 patient experience measures. Recipients of the outstanding patient experience award earned the highest overall experience scores.
This year, 373 hospitals in 46 states were honored for patient experience, representing the top 15% of hospitals. Among 2026 recipients, 80 hospitals received both the Outstanding Patient Experience Award and the Patient Safety Excellence Award.
Here are the 16 hospitals to receive all three awards:
- Advocate Good Shepherd Hospital (Barrington, Ill.)
- Baylor Scott & White Medical Center-Hillcrest (Waco, Texas)
- Bon Secours St. Francis Hospital (Charleston, S.C.)
- Brigham and Women’s Hospital (Boston)
- Chester County Hospital (West Chester, Pa.)
- Houston Methodist Baytown (Texas) Hospital
- Houston Methodist Clear Lake Hospital
- Houston Methodist Sugar Land (Texas) Hospital
- Houston Methodist The Woodlands (Texas) Hospital
- Inova Fair Oaks Hospital (Fairfax, Va.)
- Mather Hospital (Port Jefferson, N.Y.)
- Mayo Clinic Hospital (Phoenix)
- Memorial Hospital Belleville (Ill.)
- Mills-Peninsula Medical Center (Burlingame, Calif.)
- Roper Hospital (Charleston, S.C.)
- Sutter Roseville (Calif.) Medical Center
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