Essentia Health is leaning into technology to enhance the patient experience at the upgraded St. Mary's Medical Center in Duluth, Minn.
Patient Experience
This episode features Dr. Teri Caulin-Glaser, Senior Vice President & Chief Clinical Officer OhioHealth Health System. Here, she discusses what her top 4 current core focuses are, technologies she is excited about that will help ease the burden on providers…
Three dogs have been promoted to chief comfort officers at Inova Loudoun (Va.) Hospital, ABC affiliate WJLA reported April 27.
Recently, CMS announced a proposed set of changes to the HCAHPS survey program. The proposed changes are open for comment through early June of this year. They've been a long time coming. I believe they are not only welcome, but…
Artificial intelligence is paving the way for patients with conditions that hinder their ability to speak to reclaim their voices, The Washington Post reported April 20.
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As healthcare enters a new era of patient expectation and care delivery—one driven by demand for digital offerings and ease of access—provider groups and health systems alike are facing a pivot point. They can no longer afford to operate under…
Alabama Gov. Kay Ivey signed legislation into law April 18 that prohibits healthcare facilities in the state from restricting in-person visitation to patients.
Donations from patients and families are helping support three patient care projects at Statesville, N.C.-based Iredell Health System.
In rural areas, where hospitals are shuttering or are no longer offering care such as labor and delivery, patients have no choice but to travel for healthcare. However, in and around big cities, the situation is the opposite: competition between…
This live episode from the Becker’s Hospital Review 13th Annual Meeting in Chicago features Lara Klick, Vice President and Patient Experience Officer at Tampa General Hospital. Here, she discusses her career, what healthcare leaders need to be successful, her experience…