Patient Experience

Tarrytown, N.Y.-based Phelps Hospital won Northwell Health's 13th annual Chef's Challenge.

Patient experience measures are showing early signs of rebounding after falling dramatically amid the pandemic, according to an analysis from The Leapfrog Group.

Tennessee Gov. Bill Lee signed a bill into law that outlines visitation rights for hospital patients, ABC affiliate WKRN reported April 29.

New Hyde Park, N.Y.-based Northwell Health is hosting its 13th annual cooking competition among its hospitals, where hospital chefs will present fine dining dishes to be assessed by a panel of judges.

In a recent Consumer Healthcare Journey Research report by Synchronyi , it was revealed that 52% of survey respondents said they struggle to pay out-of-pocket costs for medical services, and over three-quarters said they would pursue additional medical services if…

Hospitals can improve HCAHPS scores by investing in the nursing work environment, nurse education and staff levels, a recent study found.

When embarking on a new multi-year construction project for a premier surgery center and specialty orthopedic hospital, Orlando Health’s vision was to provide excellence in patient care. Listen to leaders at Orlando Health Jewett Orthopedic Institute share how Stryker was…

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes.

Patients and staff at AdventHealth Celebration (Fla.) enjoy farm-fresh produce everyday at the hospital's cafe and physician lounge. It all comes from a farm operating right on campus, but you probably won't spot it by simply walking around.

By the end of 2028, NewYork-Presbyterian Hospital in New York City plans to incorporate more than 1,300 accessibility enhancements to better accommodate patients with disabilities.