Patient Experience

Parents and dental professionals play a critical role in teaching children effective dental hygiene, which is essential to their overall health and well-being. With the new school year now underway across the country, parents, hygienists, and dentists can work together…

Medical test results electronically sent directly to patients can arrive before physicians have a chance to review and interpret them, leaving patients analyzing terminology and, in some cases, jumping to conclusions, The Wall Street Journal reported Sept. 14.

There is scant evidence major players in U.S. healthcare such as health insurers, health systems and trade groups look at patient affordability as a primary issue, according to Paul Keckley, writing Sept. 11 in his weekly Keckley Report.

America’s large and well-trained health workforce, with its wide range of high-quality medical providers, produces many of the best medical outcomes in the world.  

Food is not just a source of nourishment but also a means of comfort. We all look forward to it, and in healthcare foodservice specifically, we know without a doubt that food impacts the hospital experience. Whether at home or…

HCAHPS measures assessing hospital staff's responsiveness and hospital cleanliness fell the most during the pandemic as hospitals grappled with severe staffing shortages, according to a study published Aug. 25 in JAMA Health Forum.

Staffing shortages and workforce turnover continue to pressure healthcare organizations, contributing to a fractured patient experience. This disjointed experience is exacerbated by different parts of a hospital or health system working separately, in silos, with uncoordinated workflows and legacy technologies…

Osteoporosis patients are at an increased risk of recurrent bone fractures, which increases costs for health systems and payers. [1],[2] Yet, care gaps that lead to missed opportunities for timely diagnosis and holistic pre- and post-intervention treatment are widespread across health systems…

After complaints piled up about "Meatless Mondays" at Boston-based Brigham and Women's Faulkner Hospital, leaders pivoted to a new strategy: Removing the words "vegan" and "vegetarian" from the cafeteria's menu, NPR reported Aug. 11. 

Dr. Jason Auerbach, Founder of Riverside Oral Surgery joins the podcast to discuss his background & what led him to start his own practice, his focus on patient experience, current excitement and nerves, and much more.