10 top healthcare companies for customer satisfaction

Ten healthcare organizations were ranked for scoring high in customer satisfaction by the Drucker Institute, according to a ranking published in The Wall Street Journal.

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For its “Management Top 250” ranking, the Drucker Institute measures organizations in five areas: customer satisfaction, employee engagement and development, innovation, social responsibility, and financial strength

Twenty-nine of the top 250 organizations are in the healthcare and life sciences sector.

Here are the 10 healthcare organizations that received the highest score for customer satisfaction:

  1. Amgen
    Overall rank: 26
  2. Edwards Lifesciences
    Overall rank: 29
  3. Bio-Rad Laboratories
    Overall rank: 156
  4. Hologic
    Overall rank: 165
  5. Merck
    Overall rank: 11
  6. Eli Lilly
    Overall rank: 39
  7. Regeneron
    Overall rank: 84
  8. Vertex Pharmaceuticals
    Overall rank: 101
  9. ResMed
    Overall rank: 105
  10. Varian Medical Systems
    Overall rank: 131

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