Researchers with the U.S. Department of Veterans Affairs reviewed studies of the relationship between electronic health records and patient portals that examined portals’ effects on patient outcomes, patient satisfaction, medication adherence, efficiency, healthcare utilization, patient attitudes and patient characteristics.
While patient portals may increase patient satisfaction when used in conjunction with case management, they did not improve satisfaction in general. Researchers did not find sufficient evidence to support the idea that patient portals improve quality of care, reduce cost and affect healthcare utilization.
More Articles on HIT:
34 Chicago Hospitals Join Health Information Exchange
Study: Financial Incentives Hinder HIE Use in Hospitals
Global Medical Device Connectivity Market to Hit $33.7B by 2017
