According to Ms. Faulkner, Epic is not a closed system, as competitors say, but has openings in the source code for customers to use to write their own code. Epic also allows outside developers to build applications on top of its platform. For example, Cleveland Clinic, which uses Epic Systems, has built its own apps. But, Epic does not allow just company or provider to read its code and study its software, Ms. Faulkner said, and Epic has signed agreements with customers who can build applications on top of its platform.
Ms. Faulkner also said that despite criticisms that Epic is hard to use and too expensive, a 2012 KLAS study showed that 86.4 percent of physicians approved of Epic. There is no way around the fact that there will always be some physicians who don’t like the system, she said.
It would be unfair to say that Epic has made no efforts towards advancing interoperability, said Ms. Faulkner. It took time for its customers to become comfortable with the idea, but as of March 2013, its customers have exchanged 760,000 patient records per month and about one-third of those were with non-Epic systems.
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MicrosoftInternetExplorer4
Epic CEO Judy Faulkner Speaks on EMR Goals in Rare Interview
In an interview with Forbes,
Judy Faulkner, founder and CEO of Epic Systems, discussed Epic’s software,
criticisms leveled against Epic as well as its interoperability efforts.
According to Ms. Faulkner, Epic is not a closed system, as
competitors say, but has openings in the source code for customers to use to
write their own code. Epic also allows outside developers to build applications
on top of its platform. For example, Cleveland Clinic, which uses Epic Systems,
has built its own apps. But, Epic does not allow just company or provider to
read its code and study its software, Ms. Faulkner said, and Epic has signed
agreements with customers
who can build applications on top of its platform. [AC1]
Ms. Faulkner also said that despite criticisms that Epic is
hard to use and too expensive, a 2012 KLAS study showed that 86.4 percent of
physicians approved of Epic. There is no way around the fact that there will
always be some physicians who don’t like the system, she said.
It would be unfair to say that Epic has made no efforts
towards advancing interoperability, said Ms. Faulkner. It took time for its
customers to become comfortable with the idea, but as of March 2013, its
customers have exchanged 760,000 patient records per month and about one-third
of those were with non-Epic systems.
More Articles on EHR Vendors:
EHR Vendors With Low Attestation Numbers Have Greater User
Satisfaction
athenahealth Launches Online Marketplace for Health IT
Solutions
5 Steps Vendors, Providers Should Take for Successful EHR
Implementation
[AC1]That
right?
