Here, eight chief innovation and digital officers from hospitals and health systems across the U.S. sound off on their preferred voice assistants: Amazon Alexa, Google Home or Apple Siri.
Editor’s note: Responses have been lightly edited for clarity and length.
Omer Awan, chief data and digital officer at Atrium Health (Charlotte, N.C.): Amazon Alexa.
Daniel Durand, MD, chief innovation officer at LifeBridge Health (Baltimore): Google Home. The other ones are great, and I occasionally use Siri but I don’t use Alexa much because I like the idea of separating my voice recognition from my purchase platform because the biggest single place I spend money, like most people pre and post pandemic, is Amazon.
Lisa Prasad, vice president and chief innovation officer at Henry Ford Health System (Detroit): Amazon Alexa.
Aaron Martin, senior vice president and chief digital officer at Providence (Renton, Wash.): Amazon Alexa.
Peter Fleischut, MD, senior vice president and chief transformation officer at NewYork-Presbyterian Hospital (New York City): None; I don’t use any of them. I find that with technology, I need to get more out of it than I put into it, and I’ve tried to use them, but I don’t get a lot from them in their current state. That doesn’t mean I wouldn’t use them in the future, but I just don’t get a lot from them, so I choose not to use them.
Omkar Kulkarni, chief innovation officer at Children’s Hospital Los Angeles: I use both Alexa and Google Home, but for different things.
Muthu Krishnan, PhD, chief digital transformation officer at IKS Health (Burr Ridge, Ill.): I don’t use one.
Nick Patel, MD, chief digital officer of Prisma Health (Columbia, S.C.): Apple Siri.
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