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In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist…

Hospitals are at an inflection point. Today’s ED boarding, workforce shortages, and rising length-of-stay pressures can’t be solved by yesterday’s tools. Inpatient leaders are expected to deliver safe, predictable care amid bottlenecks that shift by the hour — a challenge…

Sep 1, 2026 10:00 AM – 1:00 PM CDT

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In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist…

Pittsburgh-based UPMC and Pitt Athletics have announced an expanded multiyear partnership that puts a UPMC patch on Pitt Football jerseys for the first time. The patch marks the first agreement of its kind for the University of Pittsburgh program and…

Charleston, S.C.-based Roper St. Francis Healthcare has relaunched its website, RSFH.com, with AI-powered search, expanded MyChart integration and a redesigned site architecture aimed at simplifying patient access to care. The AI-powered search tool interprets the intent behind a user’s query…

Jeremy Stephens was appointed chief people officer of Pinehurst, N.C.-based FirstHealth of the Carolinas, joining the system in July. He most recently served as executive vice president and CHRO at Tidelands Health in Murrells Inlet, S.C., where he oversaw compensation,…

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