Hospitals with the shortest, longest wait times for mental health patients

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Becker’s has compiled lists of hospitals and health systems with the shortest and longest emergency department visit times for psychiatric and mental health patients using CMS’ Timely and Effective Care-Hospital data. 

The CDC tracks the median length of stay for ED patients as part of its “timely and effective care” measure set. The data was released Aug. 6 and covers ED visits recorded from January 2023 through December 2023. Measures in this dataset apply to all adults and children treated in hospitals paid under either the inpatient or outpatient prospective payment systems. Learn more about the measures here.

Nationwide, the median ED visit time for mental health patients was 271 minutes, up from 267, CMS data show. 

Most hospitals on the list of the shortest visit times are small community or critical access hospitals that may see lower annual ED volumes and patient acuities than facilities operating level 1 or 2 trauma centers. CMS does not include hospitals’ total ED volumes or case mix index in its dataset.

Below are 20 hospitals and health systems with the shortest and longest median ED visit times, along with the sample size.  

Note: The shortest visit time list includes ties.

Shortest

Median ED visit time, minutes Sample size, patient visits
Washington County Hospital (Chatom, Ala.) 7 55
Crenshaw Community Hospital (Luverne, Ala.) 19 49
St. Vincent Hospital (Green Bay, Wis.) 19 61
St. Mary’s Hospital Medical Center (Green Bay, Wis.) 19 34
Wyckoff Heights Medical Center (New York City) 21 109
Mary Lanning Healthcare (Hastings, Neb.) 27 487
Glendive (Mont.) Medical Center  29 33
Mosaic Medical Center – Maryville (Mo.) 32 51
Integris Health Edmond (Okl.) Hospital 34 26
Methodist Jennie Edmundson (Council Bluffs, Iowa) 35 166

Longest

Median ED visit time, minutes Sample size, patient visits
Ronald Reagan UCLA Medical Center (Los Angeles) 1996 135
Baystate Medical Center (Springfield, Mass.) 1175 389
Shasta Regional Medical Center (Redding, Calif.) 1142 198
Adventist Healthcare White Oak Medical Center (Silver Spring, Md.) 1032 47
San Antonio Regional Hospital (Upland, Calif.) 971 121
Northwest Medical Center (Tucson, Ariz.) 935 68
Wellstar Spalding Medical Center (Griffin, Ga.) 915 81
Wellstar Kennestone Regional Medical Center (Marietta, Ga.) 882 358
Ascension Columbia St. Mary’s Hospital Milwaukee 806 76
Thomas Jefferson University Hospital (Philadelphia) 685 200
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