GE Healthcare Earns Top 2014 Client Experience Scores in Black Book Survey

GE Healthcare has ranked as the top patient accounting vendor in a user poll conducted by Black Book Market Research.

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Black Book conducted a five month user poll to determine the highest ranked patient accounting vendors for 2014. Over 1,200 patient account systems users in hospitals over 150 beds were surveyed. The survey used 18 client experience-based key performance indicators to rank the IT vendors.

GE Healthcare was the top ranked vendor among academic medical centers, large hospitals and hospital systems.

“Hospital CFOs currently in patient accounting system transition are strategically managing the legacy costs of maintaining old billing systems at the same time they are choosing or installing new solutions,” said Doug Brown, managing partner at Black Book, in a news release. “It can complicate and delay the processing of tens of millions of dollars very quickly in a large hospital, so all eyes are on the successes and failures of peer hospitals and their vendor implementations.”

More Articles on GE Healthcare:

5 Things to Know About the Computerized Physician Order Entry Systems Market
Sanford Health Aims to Achieve $44.6M in Operational Savings With Help From GE Healthcare 
GE Healthcare Joins The Economist’s Annual Health Care Forum 

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