14 US hospitals patients are least likely to recommend

At least 20 percent of patients at these 14 hospitals said, "No, I would probably not or definitely not recommend the hospital," according to the most recent HCAHPS scores.  

The figures are from CMS' Hospital Compare website and represent HCAHPS scores collected from July 2018 through June 2019. Hospitals with fewer than 100 completed surveys were excluded from this list.

Editor's note: Due to a mix-up of two hospitals' business names, an earlier version of this story incorrectly included Cancer Treatment Centers of America Atlanta in this listing. Becker's regrets the error. According to the same data set, 90 percent of patients said they would definitely recommend CTCA Atlanta and 3 percent said they would not.


Chapman Global Medical Center (Orange)

Los Angeles Community Hospital  

Memorial Hospital of Gardena 

Mission Community Hospital (Los Angeles) 

Southern California Hospital at Hollywood (Los Angeles)


Larkin Community Hospital Palm Springs Campus (Hialeah)


Southern Regional Medical Center (Riverdale)


Jackson Park Hospital (Chicago)  


UMD Prince George's Hospital Center (Cheverly) 

New York

St John's Episcopal Hospital at South Shore (New York City)


Lower Bucks Hospital (Bristol)


Southwest General Hospital (San Antonio)

Washington, D.C. 

Howard University Hospital  

United Medical Center  

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