Patient Experience

A Physician-Led Approach for Integrating NPs and PAs into High-Quality Care There is a recognized physician shortage across the United States – a situation that has only been exacerbated by post-pandemic attrition, broad economic challenges, Medicare reimbursement issues, and more.…

As competition increases and patient expectations change, hospitals are leaning on new — and reinvigorating old — methods to improve care experiences.

Care delivery is like an orchestra playing a symphony. One wrong note from a single musician can mar harmony, creating dissonance in its stead.

Nurse-led interventions led to better sleep experiences for inpatients at St. Louis-based Barnes-Jewish Hospital, according to a study published Dec. 4 in JAMA Network Open.

Hartford (Conn.) HealthCare has partnered with the American School for the Deaf to improve the care experience for patients who are deaf and hard of hearing. 

Self-scheduling has redefined patient access, moving beyond convenience to become a competitive advantage. It allows patients to book, reschedule, and manage appointments on their own terms, meeting the growing demand for flexibility in healthcare. In 2025, self-scheduling will merely be…

There is growing curiosity about the time-consuming nature of healthcare, with researchers more closely examining time spent in appointments as a so-called burden of treatment.

Systems are honing in on improving the patient experience by reducing complexity, enhancing personalizations and making patients feel valued throughout the care journey, the American Hospital Association said in a Nov. 12 article.

The American Hospital Association expressed support for the use of healthcare navigators by hospitals and health systems to help patients find, access and understand financial assistance programs designed to pay for healthcare services, according to a Nov. 11 letter to…

A recent study found that high stress levels in parents of hospitalized children were linked to perceived miscommunication from clinicians.