Bellevue, Wash.-based Overlake Medical Center & Clinics has partnered with Hyro, a healthcare AI services provider, to deploy AI voice and web agents aimed at modernizing patient access and contact center operations. As part of the rollout, Overlake automated MyChart…
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New Hyde Park, N.Y.-based Northwell Health named Collin Brathwaite, MD, system chief of bariatric surgery and chair of surgery at Northwell’s Plainview (N.Y.) Hospital. In his dual role, Dr. Brathwaite will oversee strategic growth and clinical excellence in bariatric surgery…
Two hospitals received the 2025 Malcolm Baldrige National Quality Award, the nation’s only presidential honor recognizing performance excellence. The award is based on the Baldrige Excellence Framework and administered by the National Institute of Standards and Technology, according to a…
For much of the past century, academic medical centers have operated on a straightforward premise: build the best clinical programs, train the next generation of physicians and patients will come. But in 2025, that model is under pressure from every…
Flipping a switch is easy. What happens after is where AI deployments can come apart. Mark Mabus, MD, chief medical informatics officer at Parkview Health — a nonprofit system spanning Northeast Indiana and Northwest Ohio — spent 2025 getting generative…
Mechanicsburg, Pa.-based Select Medical signed an agreement to be acquired by a consortium led by its co-founder and executive chairman Robert Ortenzio. Select Medical will become a privately held company upon completion of the deal valued at $3.9 billion, according…
Children’s Hospital Association opened a new population health department and appointed Heidi Baskfield as vice president of mental and population health. The department was created to support children’s hospitals in addressing mental, behavioral, and physical health; help unify leadership and…
Sean McCallister has been appointed interim CEO of RiverPeak Health, a nonprofit, community-owned hospital and clinic under construction in Riverton, Wyo., according to a March 3 news release. Mr. McCallister will join the organization June 1 and guide the hospital…
Cambridge, Mass.-based Beth Israel Lahey Health recorded an operating income of $60.2 million (2.3% margin) in the first quarter of 2026, up from an operating loss of $2.7 million (-0.1% margin) during the same period last year, according to its…
We’ve all had this experience: You’re teaching a training class, and it’s obvious that some of the participants really don’t want to be there. In one of my recent classes at a busy hospital, I noticed a unit supervisor in…