Colorado hospital CEO: ‘I think we made people afraid to come back’

As hospitals try to rebound from the financial effects of the COVID-19 pandemic, Americans need to be reminded that these facilities are still safe places to get healthcare when they need it, a Colorado hospital told KMGH-TV.

Advertisement

Maureen Tarrant serves as CEO of Presbyterian/St. Luke’s Medical Center and Rocky Mountain Hospital for Children, both in Denver. 

Like other U.S. hospitals, Presbyterian/St. Luke’s Medical Center prepared for a surge of COVID-19 patients.

But Ms. Tarrant told KMGH her hospital was “never overwhelmed with COVID patients,” and it did not see the surge of patients that hospitals in more dense areas of the country did.

However, there was another effect. 

“I think we had an unintended consequence: I think we made people afraid to come back to the hospital,” she said.

The hospital saw revenue drop due to decreased emergency department patient volume, said Ms. Tarrant. And she told KMGH she is worried there will be “collateral damage” from COVID-19 and that healthcare workers could be negatively affected financially from people avoiding care for other medical problems such as strokes, heart disease, cancer and asthma. 

Ms. Tarrant is not alone. Out of similar concerns, hospitals in California and Washington state have launched campaigns to encourage people not to delay healthcare when they need it during the pandemic.

 

More articles on leadership:
Selfless leadership during a pandemic: 3 actions for CEOs
Corner Office: WellSpan CEO Roxanna Gapstur on finding a better way to cut healthcare disparities
Trinity Health exec: Increase in at-home deaths begs question about potential public health crisis

At Becker's 4th Annual CEO + CFO Roundtable, taking place November 2–5 in Chicago, more than 1,500 hospital and health system executives tackle decisions that determine whether organizations thrive or merely survive: protecting margins under cost pressure, choosing where to grow, renegotiating payer relationships, stabilizing the workforce and proving real ROI on technology. This is where leaders work through them together, face-to-face. Apply for complimentary registration now.

Advertisement

Next Up in Leadership & Management

  • Baylor College of Medicine and Texas Children’s Hospital established an affiliation more than 70 years ago in the Texas Medical…

  • Fitch revised Ontario, Calif.-based Prime Healthcare Services’ outlook to positive and affirms its “B” rating.  The revised outlook reflects Fitch’s…

  • Brentwood, Tenn.-based Lifepoint Health, a health system owned by private equity firm Apollo Global Management, has largely grown over the…

Advertisement

Comments are closed.