Ms. Price told Toledo Blade she plans to continue Mercy’s emphasis on quality of care and patient satisfaction, as well as continue to build good relationships between the administration and the system’s 2,300 medical staffers. The northwest Ohio healthcare delivery system currently employs 7,300 workers and reports net revenues of nearly $900 million.
Ms. Price has always placed patient satisfaction at the top of her priority list. Last year she commented on Mercy’s efforts to improve comfort and efficiency for patients, saying, “We understand people don’t like coming to hospitals, so we’re trying to improve their experience.”
She is also acutely aware of the strengths that make her a capable executive — and the limitations that she must overcome to provide the best possible leadership to her hospital. “I do not shy away from challenges, especially from something I’ve never done before,” she said in a 2009 interview with Entrepreneur. “A personal sense of organization, being self-driven and being the oldest child in my family made me the go-to person when I was growing up.”
She also attributed her growth in collaboration and leadership to system-wide initiatives at Sparrow Health System in Lansing, Mich., where she served as executive vice president and chief operating officer before joining Mercy.
Ms. Price also held senior executive roles at Hurley Medical Center in Flint, Mich., and Children’s National Medical Center in Washington, D.C. She earned her master’s in health administration from Tulane University.
Read more on notable hospital leaders:
–Hospital Leader to Know: Fred Price, CEO of Indiana’s Monroe Hospital
–Hospital Leader to Know: Mary Jo Lewis, New CEO of Sumner Regional Health Systems
