Ms. Austin is a 23-year veteran of Ballad.
She was named as the health system’s vice president, CIO-operations in February 2018. Most recently, she served as senior vice president and interim CIO since April 2019.
During her tenure with Ballad, she has played a key part in preparing the health system to transition health records to Epic, the organization said.
Ms. Austin previously held roles with Johnson City-based Mountain States Health Alliance, which merged with Kingsport, Tenn.-based Wellmont Health System to form Ballad. These positions included senior system analyst and vice president of IT.
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