Here are six things to know about the service.
1. The service will connect patients to UMass Memorial clinicians online to receive prompt, high-quality virtual care for common medical conditions, such as sinus infections, colds and flu, female bladder infections and pink eye.
2. Any of UMass Memorial’s 12,900 employees who have a UMass Memorial provider will be able to use the new service, starting in October.
3. UMass Memorial hopes to offer the service to the general public in early 2016.
4. It is anticipated that the virtual visits will be offered for a flat fee, and may be covered by insurance.
5. The service is available 24-hours a day, with provider diagnosis and treatment available within an hour from 7 a.m. to 10 p.m. each day. Requests that come in at night will receive priority for response in the morning.
6. Eric Dickson, president and CEO of UMass Memorial, spoke positively of the new service. “Through our partnership with Zipnosis, we are excited to give more patients access to fast, affordable mainstream medicine in minutes” he said in a news release. “We’ve long offered cutting-edge virtual care for the most serious conditions… Our partnership with Zipnosis will help us bring virtual care to patients with simple medical needs.”
