Mercy enhances patient access and outreach through

In a recent press release, Mercy, which serves patients across four states, announced they will deploy’s asynchronous virtual care product to deliver the industry’s premier patient-focused online care experience and improve patient convenience and access.

Already a leader in virtual care delivery, Mercy will integrate services into their care delivery platform to expand their ability to care for patients.

 “Mercy is committed to creating a system of care focused on the needs of those we serve, when and where they need health care. Through functionality enabled by, we can enhance access to high-quality Mercy care to our current patients and expand our outreach to people we aren’t currently serving,” said Dr. Gavin Helton, Mercy’s senior vice president of population health.

Leaders at Mercy recognize that as patients act more like consumers, their demands for health care are shifting as well. By providing patient-centric, cost-effective care, Mercy will be able to better meet the needs of patients with minor illnesses and injuries, while enabling caregivers to focus on patients with more complex needs.’s unique, online triage, diagnosis and treatment functionality enables a new way of meeting patient health care needs from any location at any time.

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