From partnering with more health systems to testing a generative AI-powered health assistant, here are seven of Amazon’s healthcare moves reported by Becker’s since January:
Editor’s note: This article was updated Dec. 1 and will continue to be updated with the latest news.
- In November, Amazon stated that it plans to invest up to $50 billion to ramp up AI and supercomputing capabilities for federal agencies, boosting healthcare research and pharmaceutical breakthroughs.
- New York City-based Montefiore Health System said it will be expanding its collaboration with Amazon One Medical next year and will become the primary specialty care partner for the company’s Manhattan patients beginning Jan. 1.
- Amazon Pharmacy partnered with Experity, a healthcare technology platform, to enable patients to order prescriptions during their visit and receive same-day delivery in select markets.
- Cleveland Clinic and Amazon One Medical plan to open their first joint primary care location in late October, a health system spokesperson told Becker’s.
- Amazon is investing $1 billion to reduce healthcare costs for full-time employees, the company said Sept. 17.
- Amazon added Fay, a dietitian platform, as the first nutrition care service available through its Health Benefits Connector.
- In July, Somerville, Mass.-based Mass General Brigham and Amazon One Medical announced plans to open an Amazon One Medical primary care office in Wellesley, Mass.
- On June 3, Amazon Pharmacy rolled out new features aimed at easing the burden of medication management, particularly for caregivers and older adults with complex prescriptions. These features include allowing verified family members or trusted individuals to manage medications for loved ones through their own Amazon accounts and expanding access to its PillPack service for Medicare Part D beneficiaries.
- Vin Gupta, MD, chief medical officer of Amazon Pharmacy, left his role in March.
- The company was reported to be testing a generative AI-powered health assistant, dubbed Health AI, on its website and mobile app. The chatbot is designed to answer health and wellness questions, suggest common care options for various medical needs, and recommend products.
- Trent Green, CEO of One Medical since 2023, left the primary care company in March for a new role at National Research Corp., a healthcare analytics and services provider. Amazon acquired One Medical for $3.9 billion in 2023.
- New York City-based NYU Langone Health became the first system to install Amazon’s palm-spanning technology for patient check-ins.
- In February, New York City-based Memorial Sloan Kettering Cancer Center partnered with Amazon Web Services to accelerate cancer innovation and research through AI, high-performance computing and cloud technologies.
- In January, Bronx, N.Y.-based Montefiore Health System partnered with Amazon’s One Medical to expand access to primary care. As part of the collaboration, One Medical will open its first primary care clinic in Westchester County, N.Y., next year, in affiliation with the 10-hospital academic system.
