How 2 health systems are maximizing EHR investments

As health systems seek to maximize their EHR investments, many are adopting an “EHR-first” approach, prioritizing the tools and innovations available within their existing systems.

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University Hospitals in Cleveland is embracing an “Epic-first” philosophy, ensuring that its Epic EHR platform is the primary resource for tools and solutions whenever possible, Robert Eardley, CIO of University Hospitals, told Becker’s.

The decision to focus on Epic solutions stems from the health system’s emphasis on streamlining workflows and maximizing its $400 million investment in the EHR system, completed in 2023.

“Our CEO has communicated twice this year to all leadership that we need to be Epic first,” Mr. Eardley said. “If you are identifying a clinical or business need, start by exploring how we can expand the use of Epic to address it.”

Similarly, Tidelands Health in Georgetown, S.C., which completed its $40 million Epic installation in March, is following a similar path.

“We’re marching toward an Epic-first philosophy,” Will Johnson, CIO of Tidelands Health, told Becker’s. “Our approach is to identify all that Epic can offer, and see how it aligns with our organization.”

Epic provides a broad array of tools and functionalities to enhance patient care, streamline workflows and boost operational efficiency. Some key offerings include the MyChart patient portal, EpicCare Ambulatory for outpatient settings, and Fast Pass, which automatically offers available appointments to patients.

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