From new payer collaborations to growing its TEFCA network, here are key updates on Epic’s operations, customer deployments and industry partnerships, reported by Becker’s Hospital Review in November:
- David Kaelber, MD, PhD, Cleveland-based MetroHealth’s vice president and chief health informatics officer, told Becker’s that the health system meets quarterly with Epic founder and CEO Judy Faulkner.
- Minot, N.D.-based Trinity Health CIO John McDaniel told Becker’s he anticipates a return on investment of nearly $1 billion from implementing Epic.
- Lincoln, Neb.-based Bryan Health tapped its Epic EHR system to participate in the federal Trusted Exchange Framework and Common Agreement, or TEFCA.
- Mishawaka, Ind.-based Franciscan Health stated it is saving $45 million over five years by migrating Epic to the Microsoft cloud.
- Children’s Hospital of Philadelphia went live with Epic’s AI Text Assistant, a generative AI tool designed to make clinical notes easier for patients to understand.
- Providence, R.I.-based Care New England’s CIO Tomas Gregorio told Becker’s the health system went live with its Epic EHR system Oct. 4, relying on an outsourced IT workforce to support the transition.
- Neil Cowles, chief information and technology officer at Oakland, Calif.-based Kaiser Permanente, told Becker’s the health system merged 12 instances of its Epic EHR into two.
- Epic teamed up with Humana to make it easier for Medicare Advantage members to check in for their appointments.
- Judy Faulkner, CEO and founder of EHR vendor Epic Systems, was named to U.S. News & World Report’s 2025 Best Leaders list, which recognizes top figures in public service, business, healthcare and education.
- Nashville, Tenn.-based Ardent Health incurred $1.62 million in Epic expenses during the third quarter of 2025.
- Bill Reed, PhD, interim senior vice president and CIO of Penn State Health, told Becker’s the health system plans to adopt Epic’s entire suite of AI tools as the organization seeks to improve the patient and clinician experience.
- Sturgeon Bay, Wis.-based Door County Medical Center stated it plans to implement Epic.
- In a Nov. 3 blog post, Judy Faulkner wrote it’s imperative to help government officials understand the software they set laws and regulations for.
- Epic formally denied all allegations in Particle Health’s antitrust lawsuit, filed Nov. 3. Particle Health, a New York City–based health data exchange startup, sued the EHR giant in September 2024, accusing Epic of using its market power to block the company from data-sharing networks, mislead customers and harm its reputation. Epic’s response rejects each of those claims.
- On Nov. 2, CGH Medical Center in Sterling, Ill., launched Epic.
- Seventeen healthcare organizations using Epic’s software connected to TEFCA in October.
- New York City-based NYU Langone Health introduced an Epic EHR feature called “About Me,” which lets patients share personal details so clinicians can better understand them as individuals rather than just medical cases.
