Health systems across the U.S. are rapidly adopting AI to enhance patient care, streamline operations and reduce administrative burdens.
From AI-powered documentation to using AI to to filter patient portal messages, health systems are finding innovative ways to integrate the technology into everyday workflows. Here’s a look at how seven health systems are leveraging AI to transform their operations, as reported by Becker’s since June 17.
- Stanford Health Care has launched a pilot program combining ambient AI and real-world data to give physicians clinical evidence within minutes during patient visits.
- Cleveland Clinic is using AI-powered scribes to help reduce physicians’ documentation workload, with 4,000 of its physicians already using the technology. The tool has been able to significantly ease administrative tasks and improve physician-patient interactions, according to the health system.
- Lebanon, N.H.-based Dartmouth Health has built AI to filter patient portal messages and respond to patients.
- City of Hope, based in Duarte, Calif., developed a proprietary AI platform called HopeLLM. The platform combines commercial and open-source models to assist physicians in summarizing patients’ medical histories, matching them with clinical trials, and extracting data for research.
- Salt Lake City-based Intermountain Health announced a partnership with health AI company Layer Health to streamline how it manages clinical data. Intermountain plans to implement Layer Health’s AI-powered chart-review platform across its 33 hospitals and health network to improve the accuracy, efficiency and scalability of clinical data abstraction. The initiative will begin with clinical registries for stroke, bariatric surgery and cardiovascular disease.
- Charleston, S.C.-based MUSC Health announced it would be expanding agentic AI to boost scheduling, voice notifications and revenue cycle functions.
- King of Prussia, Pa.-based Universal Health Services rolled out an AI agent to call and check in on patients after they’re discharged from the hospital.
