For its Healthcare Executives’ COVID-19 Experience report, KLAS surveyed 19 executives from 18 healthcare organizations about their biggest tech problems during the COVID-19 pandemic and if they have been able to move past them.
One hundred percent of respondents said they were able to either solve or were in the process of solving the following issues: telehealth, working-from-home resources, virtual care effectiveness, and telehealth-related and reporting-related EHR functionality and enhancements.
Here are the issues that survey participants said remain unsolved or are in the process of solving.
- Interoperability: 22 percent unsolved; 17 percent in process of solving
- Surveillance-related EHR functions and enhancements: 17 percent unsolved; 44 percent in process of solving
- Real-time data analytics: 21 percent unsolved; 44 percent in process of solving
- Remote patient monitoring: 44 percent unsolved; 33 percent in process of solving
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