Why Amazon’s One Medical lets patients skip the scale

In an effort to be “weight-inclusive,” Amazon’s One Medical lets patients skip the scale, a company executive wrote in Yahoo Life.

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Providers at the primary care clinics first ask patients if they are OK with being weighed then give them the option of not seeing the number on the scale, according to the July 5 article by Natasha Bhuyan, MD, vice president of in-person care for One Medical.

“We know that weight is not the end-all, be-all when it comes to health, and that there are other factors doctors can use to measure someone’s health,” Dr. Bhuyan wrote. “At the end of the day, we’d rather create a safe environment a patient feels comfortable visiting than drive patients away from seeking care.”

All One Medical clinicians receive special training on being weight-inclusive and focusing on “health gain rather than weight loss,” according to the article.

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